Compatibility, Errors and Troubleshooting
- Most Common Errors
- Submission Failure: [- 1] Unknown Error
- Error When Adding a Payment Account
- Document Error: Remove Password Security
- Additional Services & Fees Not Calculating / Incorrect Total Displayed
- ERROR 292: CaseSubTypeText is Not Supported for the Given Case Type
- ERROR: Submission Failed - Filing Process Ongoing. Envelope Cannot be Resubmitted Yet.
- Unknown Error when Adding Service Contact from Party List
- FILENOW.ME: State Options Do Not Display
- The Zip Code Field is Missing! I Cannot Add a Payment Account!
- Troubleshooting Common CAPTCHA Issues During Login
- ERROR 74: Attorney is Not in Your Firm
- ILLINOIS: ERROR 454 - CaseDocketID Exceeds Max Limit (Appeal Cases)
- ERROR -5: Insufficient Permissions to Complete Operation
- ERROR 133: Filer Type Text is Empty
- I Cannot Select Anything from the Dropdown Menu
- ERROR: Download Failed - Not Found
- Unknown Error when Filing Into Existing Case from the Filing History
- MAC / APPLE DEVICES: I Cannot Scroll Down
- Filing Rejected Due to Unreadable / Illegible PDF. How Do I Fix It?
- Duplicate Filings
- An Unknown Error Occurred Calculating Fees: Unknown
- How To Reorder Documents
- ERROR: Server Error in '/OfsEfsp' Application When Adding Bank Account (e-Check)
- ERROR 177: Operation Not Available for Individual Filers
- ERROR 71, 30: E-Service is Not Allowed
- ERROR: Cannot Retrieve Envelope Details
- Court Cannot View Submitted PDFs
- PDF Corrupted, Damaged, or Unsupported
- Unknown Error When Bulk Filing