Compatibility, Errors and Troubleshooting
- Submission Failure: [- 1] Unknown Error
- The Submit Button Does Not Load
- How To Resize Documents via Print To PDF
- Case Information Needs Attention
- Error: File cannot be greater than NaN MB
- CLOUD: My Attorney is Not Listed in the 'Filing Attorney' Menu
- My Attorney is Not Listed in the 'Filing Attorney' Menu
- The following error occurred during GetFeesCalculation: [502] Payment waiver not permitted for mail service.
- I am receiving a "Postal Code is Invalid" message when entering an international address, what do I do?
- The following error occurred during GetFeesCalculation: [740] Service contact is not eligible for electronic service
- I Can't Connect to Part of or to the Entire EFile Website (Network Settings Problem)
- Error: GetFeesCalculation: [129] Optional service multiplier contains an invalid amount. (2023 Edition)
- How to Contact Court Support (for Court Staff Only)
- Parties Page for Existing Case Does Not Load All Parties in the Case or is Nonresponsive
- Failure Reason 215: Case Party Already Has a Lead Attorney
- Can I Get Proof of an Outage That Happened on the eFile Website?
- Can I Change the Case Name or Case Style for an Existing Case?
- My Payment was Declined, But My Payment Account was Charged
- Can I Use My Chromebook To Access this Website?
- Error 421: Invalid Mexico Postal Code
- Error 139: Size of Documents are Larger Than Allowed per Envelope
- CLOUD: Failure Reason 109: Invalid Document Optional Service Code
- Error 420: Invalid Canada Postal Code
- Error 147: Preliminary Copies
- File Rejected - File Must Not Be Empty
- The User Has Been Timed Out of the Website
- CLOUD: GetFeesCalculation 412: Duplicate Optional Service Found
- GetFeesCalculation 412: Duplicate Optional Service Found
- Registration Error 102: Invalid StateCode
- How do I remove password security from my PDF to resolve submission failure or processing errors?