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  1. Odyssey File and Serve Cloud
  2. eFiling Basics
  3. Compatibility, Errors and Troubleshooting

Compatibility, Errors and Troubleshooting

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  • Submission Failure: [- 1] Unknown Error
  • Error When Adding a Payment Account
  • ERROR 133: Filer Type Text is Empty
  • I Cannot Select a Court Location When Filing Into an Existing Case
  • ERROR: Download Failed - Not Found
  • Unknown Error when Filing Into Existing Case from the Filing History
  • MAC / APPLE DEVICES: I Cannot Scroll Down
  • Filing Rejected Due to Unreadable / Illegible PDF. How Do I Fix It?
  • Duplicate Filings
  • An Unknown Error Occurred Calculating Fees: Unknown
  • How To Reorder Documents
  • ERROR: WASHINGTON, DC - Server Error in '/OfsEfsp' Application When Adding Bank Account (e-Check)
  • ERROR 177: Operation Not Available for Individual Filers
  • ERROR 71, 30: E-Service is Not Allowed
  • ERROR: Cannot Retrieve Envelope Details
  • Court Cannot View Submitted PDFs
  • PDF Corrupted, Damaged, or Unsupported
  • Unknown Error When Bulk Filing
  • ILLINOIS: Case Cross Reference Number Field is Grayed Out
  • Document Downloads as PDF.HTML
  • Can I Change the Filing Security Setting After I Submit My Envelope?
  • ERROR: Filings Missing Using Templates
  • "Download Not Found" on Summary Page
  • Upload Button is Missing
  • Error Uploading Documents via Dropbox
  • ERROR: Failure Reason 99
  • Error 110 - Location Does Not Match Case Location
  • Error: File Description is Invalid
  • Error 401 - Unauthorized: Access is Denied Due to Invalid Credentials
  • REJECTED: Invalid File Extension When Uploading Document
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