ERROR: Server Error in '/OfsEfsp' Application When Adding Bank Account (e-Check)

If you are adding an e-check or bank account at both the Virginia and Washington, DC efile sites, you may get the error message:

Server Error in '/OfsEfsp' Application.

Unable to find any PaymentAccountType matching the following type: BankAccount

Bank accounts (e-Checks) are not acceptable Payment Accounts on either the Virginia or the Washington, DC e-file websites. You must add a different payment method to proceed.

For more information, please refer to the following help articles:

• Which States Allow the Use of eChecks? (Bank Account)