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  1. Odyssey File and Serve Cloud
  2. eFiling Basics
  3. Account Management

Account Management

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  • How To Add a Payment Account (Self Represented Account / Individual)
  • How Can I Check if My Account has All Its Notifications Turned On?
  • Help! I Think My Account Has Been Hacked!
  • FIRM USERS: Why was my Account Removed/Deactivated?
  • Merge Request Not Completed: Firm Administrator Approval Required
  • Who Else is a Member of My Firm Account? Is My Account Linked to the Firm Account?
  • Unknown Error When Editing Firm Profile Details
  • What is the Activation Email?
  • Filer Used Incorrect Email to Register
  • Will My e-File Account Be Deactivated If I Do Not Log In for a Long Time?
  • Is My Information Made Public When I Register for an Account?
  • How Do I Find My Law Firm's County ID Number?
  • What is My User ID?
  • How Does A New User Get Approved?
  • Do I Have to Re-Register After Website Updates?
  • Can I Set Up Multiple Firm Accounts?
  • No "Favorites and Defaults" Option in User Profile
  • Criminal Filing Role is Greyed Out
  • What Does It Cost to Create an eFile Account?
  • How Do I View Prior Chat Transcripts and Support Tickets I've Submitted?
  • FAQ: Firm Roles and How To Check/Edit Them
  • How Can I Tell if I'm on a Firm or Individual Account?
  • Training Video: How to Select Favorites and Defaults in eFile and Serve
  • Training Video: How To Set Up Okta Authentication for Your eFile Account
  • Training Video: How to Enable Multi-Factor Authentication for Your eFile Account
  • How Can I Tell What Cases An Attorney is Attached To?
  • Login Error: GetCurrentUser [-4] Authentication Failed, Invalid/Expired Authentication Token or Email/Password Combination
  • Can I Register More Than Once?
  • I'm an Out of State or Pro Hac Vice Attorney! How Do I Register?
  • How Can I See If I Was Served By Opposing Party?
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