Account Management
- How To Add a Payment Account (Self Represented Account / Individual)
- Criminal Filing Role is Greyed Out
- What Does It Cost to Create an eFile Account?
- How Do I View Prior Chat Transcripts and Support Tickets I've Submitted?
- FAQ: Firm Roles and How To Check/Edit Them
- How Can I Tell if I'm on a Firm or Individual Account?
- Training Video: How to Select Favorites and Defaults in eFile and Serve
- Training Video: How To Set Up Okta Authentication for Your eFile Account
- Training Video: How to Enable Multi-Factor Authentication for Your eFile Account
- How Can I Tell What Cases An Attorney is Attached To?
- Login Error: GetCurrentUser [-4] Authentication Failed, Invalid/Expired Authentication Token or Email/Password Combination
- Can I Register More Than Once?
- I'm an Out of State or Pro Hac Vice Attorney! How Do I Register?
- How Can I See If I Was Served By Opposing Party?
- My Attorney is Not Listed in the "Lead Attorney" Menu
- Comma or Other Special Characters in Username
- I Don't Have Access To My Old Email Address. What Should I Do?
- CAPTCHA Missing on Mobile Devices
- FIRM ADMINS: How To Edit Attorney Information
- Request to Merge Efiling Accounts
- How To Access Password Manager for Your Browser (Update Autofill Credentials)
- Error 56: Old Password Does Not Match Current Password
- How Does Tyler Technologies Protect User Privacy?
- How To Check if You Already Have an E-Filing Account
- FAQ: Changing Law Firms Transition Guide
- How Do I Get Elevated Access to My Case?
- Does the eFiling Site Provide a W9 or Other Tax Documentation?
- FIRM ADMIN: How To Change Firm Information (Firm Name, Address, Phone Number)
- How Do I Bookmark a Case?
- I Need to be Part of a Firm Account or Re-Register for a Different Type of Account