Account Management
- Fix Login Errors by Enabling Third-Party Cookies
- Password Requirements
- I Forgot My Password / My Account is Locked / I am Unable To Sign In
- How to Add a Payment Account
- How Can I Check if My Account has All Its Notifications Turned On?
- How to Register from Outside the United States
- Firm Administrator FAQ
- FIRM FILERS: Can I File On Behalf of My Attorney?
- How to Create a Desktop Shortcut for eFile & Serve
- Help! I Think My Account Has Been Hacked!
- FIRM USERS: Why was my Account Removed/Deactivated?
- Merge Request Not Completed: Firm Administrator Approval Required
- Who Else is a User of My Firm Account? Is My Account Linked to the Firm Account?
- Unknown Error When Editing Firm Profile Details
- What is the Activation Email?
- Filer Used Incorrect Email to Register
- Will My e-File Account Be Deactivated If I Do Not Log In for a Long Time?
- Is My Information Made Public When I Register for an Account?
- How Do I Find My Law Firm's County ID Number?
- What is My User ID?
- How Does A New User Get Approved?
- Do I Have to Re-Register After Website Updates?
- Can I Set Up Multiple Firm Accounts?
- No "Favorites and Defaults" Option in User Profile
- Criminal Filing Role is Greyed Out
- What Does It Cost to Create an eFile Account?
- How Do I View Prior Chat Transcripts and Support Tickets I've Submitted?
- FAQ: Firm Roles and How To Check/Edit Them
- How Can I Tell if I'm on a Firm or Individual Account?
- TRAINING VIDEO: How to Select Favorites and Defaults in eFile and Serve