Account Management
- How To Add a Payment Account (Self Represented Account / Individual)
- What is the Activation Email?
- Filer Used Incorrect Email to Register
- Will My e-File Account Be Deactivated If I Do Not Log In for a Long Time?
- Is My Information Made Public When I Register for an Account?
- How Do I Find My Law Firm's County ID Number?
- What is My User ID?
- How Does A New User Get Approved?
- Do I Have to Re-Register After Website Updates?
- Can I Set Up Multiple Firm Accounts?
- No "Favorites and Defaults" Option in User Profile
- Criminal Filing Role is Greyed Out
- What Does It Cost to Create an eFile Account?
- How Do I View Prior Chat Transcripts and Support Tickets I've Submitted?
- FAQ: Firm Roles and How To Check/Edit Them
- How Can I Tell if I'm on a Firm or Individual Account?
- Training Video: How to Select Favorites and Defaults in eFile and Serve
- Training Video: How To Set Up Okta Authentication for Your eFile Account
- Training Video: How to Enable Multi-Factor Authentication for Your eFile Account
- How Can I Tell What Cases An Attorney is Attached To?
- Login Error: GetCurrentUser [-4] Authentication Failed, Invalid/Expired Authentication Token or Email/Password Combination
- Can I Register More Than Once?
- I'm an Out of State or Pro Hac Vice Attorney! How Do I Register?
- How Can I See If I Was Served By Opposing Party?
- My Attorney is Not Listed in the "Lead Attorney" Menu
- Comma or Other Special Characters in Username
- I Don't Have Access To My Old Email Address. What Should I Do?
- CAPTCHA Missing on Mobile Devices
- FIRM ADMINS: How To Edit Attorney Information
- Request to Merge Efiling Accounts