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  1. Odyssey File and Serve Cloud
  2. eFiling Basics
  3. Account Management

Account Management

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  • Password Requirements
  • 2022.7+: What is the Difference Between a Firm Account and an Individual Account?
  • What is the Difference Between a Firm Account and an Individual Account?
  • 2023: How do I edit or replace existing contact on my Firm Service contact list?
  • 2022.7+: How Do I Delete My Account?
  • My firm has no attorneys, but I am being required to select a Filing Attorney. What do I do?
  • 2022.10: I forgot my password / My Account is Locked / I am unable to sign in
  • 2022.10: How to Remove a Firm User
  • 2022.7: How To Remove a Firm User
  • 2022.10: How to Change a User's First and/or Last Name
  • FIRM ADMIN: How To Remove a Firm User
  • I am receiving a "User Not Found" error when trying to change my password. What do I do?
  • 2022.7 How do I remove/delete a payment account?
  • How to Reset a Firm User's Password as a Firm Admin
  • 2022.7 How to add a payment account (Self represented account/Individual)
  • Request for New Firm Admin
  • 2022.7: How can I check if my account has all its notifications turned on?
  • How can I check if my account has all its notifications turned on?
  • How do I remove a case from my Bookmarks?
  • Can eFile send monthly invoices for charges?
  • 2022.7 How to Reset a Firm User's Password as a Firm Admin
  • I changed firms, how do I change my email address to my new firm?
  • 2022.7+ How do I change the email address associated with my eFile account? (Individual/Pro Se Accounts)
  • 2022.7+ How do I reset my password when I am signed into the website?
  • 2022.7+ As an individual user (not a firm account), how can I change my address information within the website?
  • I forgot my password / My Account is Locked / I am unable to sign in
  • FIRM ADMIN: How to add a New User
  • How to add a Firm Attorney?
  • FIRM ADMIN: How to edit (change email or role) a user?
  • How do I update the Firm's Information on the eFile website?
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