IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...
You may be using our older Legacy website. To access those instructions, click here.
If you accidentally registered as a stand-alone firm account or an individual account instead of registering an account underneath your firm, you can either delete your current account and allow your Firm Administrator to create a new one for you, or your Firm Administrator can contact us to request to merge your existing account with the firm's account.
To delete your account, please refer to the article below.
Please keep in mind, if the email address you're attempting to change the email to is already registered, you won't be able to Save the changes.