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How Do I Delete or Close My eFiling Account?

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IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...

You may be using our older Legacy website. To access those instructions, click here.

 

FOR INDIVIDUAL ACCOUNTS:

  1. Log into your account.
  2. Click the circle icon containing your initials at the top right of the site.mceclip2.png
  3. Select "Profile" in the dropdown.
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  4. Click Edit on the far right.
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  5. Add -inactive to the end of your email address (example test@test.com-inactive).
    (If filers get an error stating the email address is in use, they will need to put -inactive with a number to be able to save changes. Example: test@test.com-inactive2)
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  6. Click Save.

 

IMPORTANT NOTES FOR FIRM ADMINISTRATORS:

  • For Firm Accounts: the Firm Administrator is the only person that can close user accounts or close their own accounts.
  • To close other Firm Users' accounts, please refer to the following article.
  • For Firm Administrators: Use the method outlined above for Individual accounts to close your own account.
    • Please set another user as the new Firm Administrator before you delete your account!

If you accidentally registered a separate account from your firm, it may be better to contact Technical Support and request an account merge, as this will retain your filings. For more information, please visit the link below.

NOTE: If you are a member of a one-person Firm Account but you do not have Firm Administrator privileges, contact us for assistance in closing your account.

 

Please Note:

If you choose to close your account, you will not be able to recover any filings if you choose to re-register with that same email address later. Any drafts you had not completed before and any un-downloaded file-stamped documents stored in your filing envelopes will be gone with the account.