IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...
You may be using our older Legacy website. To access those instructions, click here.
For more information on how to copy a rejected or canceled envelope, please select one of the following options:
FOR MOST STATES
If you get an email saying your filing has been returned or rejected, you can correct your filing and eFile it back to the court using the Copy Envelope feature in your Filing History. To find out why your filing was rejected, click here for more instructions.
- Concerned about dates and deadlines? Click here to learn more about backdated filings.
- Looking to correct a filing from another user in your Firm Account? Click here to see how to locate your firm's filings.
- NOTE: If you don't need to correct your rejected or canceled envelope, you may ignore these instructions. The fees from your rejected or canceled envelope will be returned to your payment method in three to fourteen business days.
Copy envelope is going to copy everything in the rejected envelope and create a new draft number. In the new draft number, you will be able to make edits and changes before re-filing.
To copy an envelope, perform the following steps:
On the Dashboard menu, click on View Filing History.
The Filing History page is displayed.
Left side is the Status filter, select Rejected from the Status dropdown menu, and then click Apply Filter.
The returned envelopes are displayed, per the filter that you set.
Scroll through page to locate the rejected envelope that you want to correct.
Click on the Actions menu directly to the right of the envelope number, select Copy Envelope.
- Please Note: All filings must be rejected in the envelope for the copy envelope option to appear. If there is at least one accepted filing, you will need to file into the case. The copy envelope can also only be used once. If you click the copy envelope, the envelope is likely in draft status which can be resumed.
- Please Note: If a filer does not have a draft created or the copy envelope option still does not appear, they must begin a new filing using the correct information.
Navigate through the top tabs of the envelope to verify the information. Make any changes as appropriate.
The Filings tab is where you can make edits to the documents that have been uploaded. Navigate to the Filings tab by clicking Filings at the top of the screen.
Click the pencil icon (edit filing) to the right of the Filing that needs to be corrected.
Scroll down the screen. Locate the Lead Document and click on the trash can icon to remove the document.
Click Select files button to upload the new document.
Select the Document and Save.
After you have corrected the envelope, make sure to click on Submit.
NOTE: Copied envelopes bear a notice in the Case Information section of the Summary tab that states, "This is a copy of envelope [envelope number]." See the screenshot below for an example.
NOTE REGARDING FEES: Your account is never charged until your filing is accepted. If you see any pending charges on your account prior to acceptance, the pending charges are an authorization hold to ensure that the funds are available so your filing can be accepted without delay. **If the filing is canceled or rejected, the funds will be released and will return to your account according to your financial institution's policies (typically three (3) to ten (10) business days).
FOR LOUISIANA
If you get an email saying your filing has been returned or rejected, you can correct your filing and eFile it back to the court using the Copy Envelope feature in your Filing History. To find out why your filing was rejected, click here for more instructions.
Concerned about dates and deadlines? Click here to learn more.
Copy envelope is going to copy everything in the rejected envelope and create a new draft number. In the new draft number, you will be able to make edits and changes before re-filing.
To copy an envelope, perform the following steps:
1. On the Dashboard menu, click Filing History.
The Filing History page is displayed.
2. Left side is the Status filter, select Rejected, and then click Filter.
The returned envelopes are displayed, per the filter that you set.
3. Locate the rejected envelope that you want to correct.
4. Click on the 3 vertical dots icon directly to the right of the envelope number, select Copy Envelope.
Please Note: All filings must be rejected in the envelope for the copy envelope option to appear. If there is at least one accepted filing, you will need to file into the case. The copy envelope can also only be used once. If you click the copy envelope, the envelope is likely in draft status which can be resumed. If the copy envelope option does not appear, simply create a new draft using the correct information.
5. Navigate through the top tabs of the envelope to verify the information. Make any changes as appropriate.
6. The Filings tab is where you can make edits to the documents that have been uploaded. Navigate to the Filings tab by clicking Filings at the top of the screen.
7. Click the pencil icon to the right of the Filing that needs to be corrected.
8. Scroll down the screen. Locate the Lead Document and click on the pencil to change the document.
9. Move the selected document to the not selected column by clicking the arrow.
10. Click the trash can to remove the document.
11. Click browse to upload the new document.
12. Select the Document and Save.
13. After you have corrected the envelope, make sure to click on Submit.
NOTE: Copied envelopes bear a notice in the Case Information section of the Summary tab that states, "This is a copy of envelope [envelope number]."
NOTE REGARDING FEES: Your account is never charged until your filing is accepted. If you see any pending charges on your account prior to acceptance, the pending charges are an authorization hold to ensure that the funds are available so your filing can be accepted without delay. **If the filing is canceled or rejected, the funds will be released and will return to your account according to your financial institution's policies (typically three (3) to ten (10) business days).