IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...
You may be using our older Legacy website. To access those instructions, click here.
If you get an email saying your filing has been returned or rejected, you can correct your filing and eFile it back to the court using the Copy Envelope feature in your Filing History. To find out why your filing was rejected, click here for more instructions.
- Concerned about dates and deadlines? Click here to learn more about backdated filings.
- Looking to correct a filing from another user in your Firm Account? Click here to see how to locate your firm's filings.
- NOTE: If you don't need to correct your rejected or canceled envelope, you may ignore these instructions. The fees from your rejected or canceled envelope will be returned to your payment method in three to fourteen business days. If you cannot wait that duration to file, you must pay the filing fees again for your corrected submission while you wait for your original fees to return to your payment account.
- NOTE: Did your filing error out with a "Submission Failed" error message? Click here to find out how to correct your file before copying and correcting your envelope.
Copy envelope is going to copy everything in the rejected envelope and create a new draft number. In the new draft number, you will be able to make edits and changes before re-filing. Once you submit this new draft, it will be assigned a new envelope number as well.
To copy an envelope, perform the following steps:
On the Dashboard menu, click on View Filing History.
The Filing History page is displayed. The Status filter is located on the right side—select “Rejected” from the Status dropdown menu in the upper-right corner of the screen, then click Apply Filter.
Note: In some states with older versions, the steps below may apply:
The Status filter is located on the left side. Select “Rejected” from the Status dropdown menu, then click Apply Filter.
The returned envelopes are displayed, per the filter that you set.
Scroll through page to locate the rejected envelope that you want to correct.
Click on the Actions menu directly to the right of the envelope number, select Copy Envelope.
-
Please Note: All filings must be rejected in the envelope for the copy envelope option to appear. If there is at least one accepted filing, you will need to file into the case. The copy envelope can also only be used once. If you click the copy envelope, the envelope is likely in draft status which can be resumed.
- Please Note: If a filer does not have a draft created or the copy envelope option still does not appear, they must begin a new filing using the correct information.
Navigate through the top tabs of the envelope to verify the information. Make any changes as appropriate.
The Filings tab is where you can make edits to the documents that have been uploaded. Navigate to the Filings tab by clicking Filings at the top of the screen.
Click the pencil icon (edit filing) to the right of the Filing that needs to be corrected.
Scroll down the screen. Locate the Lead Document and click on the trash can icon to remove the document.
Click Select files button to upload the new document.
Select the Document and Save.
After you have corrected the envelope, make sure to click on Submit.
NOTE: Copied envelopes bear a notice in the Case Information section of the Summary tab that states, "This is a copy of envelope [envelope number]." See the screenshot below for an example.
NOTE REGARDING FEES: Your account is never charged until your filing is accepted. If you see any pending charges on your account prior to acceptance, the pending charges are an authorization hold to ensure that the funds are available so your filing can be accepted without delay. **If the filing is canceled or rejected, the funds will be released and will return to your account according to your financial institution's policies (typically three (3) to ten (10) business days).