IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...
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To learn how to remove a Administrative Copy email from a service contact, please select one of the following options:
WARNING: If someone adds your email address as an Administrative Copy without your permission, you must contact the individual that added you as an Administrative Copy (likely your legal representative on a case) to have them remove your email from the case.
FOR MOST STATES
Click on the button with three horizontal lines at the top left corner of the screen and click on Service Contacts (or Firm Service Contacts) in the drop down menu.
Locate the contact's name and email, then click on the corresponding Pencil (Edit) Icon on the right.
Locate the Administrative Email(s) field and delete the email address listed there or enter a new email to replace it. Click Save once you're finished.
Note: You may enter multiple email addresses in the Administrative Copy field. Simply separate the email addresses with a comma. Do not use any spaces or other characters to separate the emails.
Note: Administrative copies are not tracked by the system like Service Contacts.
FOR LOUISIANA
Click on the 3 horizontal lines at the top left and click on Firm Service Contacts in the drop down menu.
Locate the contact name and email, click on the corresponding pencil icon on the right.
Locate the Administrative Email field, press backspace on your keyboard to remove the contact or enter a new email to replace. Click Save.