How Do I Serve My Documents Using Mail Service?

IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...

You may be using our older Legacy website. To access those instructions, click here.

Follow the instructions below to use the mail service feature in the website. 

Note: this feature is only available in Georgia, California, and Indiana. See information below for more information. All other states will have to check with their local court on the rules of service.

• Instructions
• Where is Mail Service Available?
• Frequently Asked Questions

Instructions

When eFiling a document, select the Filing Type EFileAndServe. Choose the appropriate Filing Code, scroll down and upload the Lead Document. Click Service.
 

Next section is Service Contacts. Click to expand on the contact name and email to serve. Click on the Service Method box, select the appropriate Mail option.

There is a Mail Service Fee of $3 each document for first class mail or $10 each document for certified mail.

Click Fees and continue through the filing to submit. You will receive an email notification once the mail is sent.

• Click here to read about Mail Service FAQs

Where is Mail Service Available?

Mail Service is available in the following court locations in California and Georgia.

• California
  • Fresno
  • Mendocino
  • Merced
  • Monterey
  • Orange
  • San Luis Obispo
  • Santa Clara
  • Sonoma
  • Stanislaus
  • Sutter
  • Yolo
• Georgia
  • Bibb
  • Cherokee
  • Douglas
  • Gwinnett
  • Rockdale
  • Spalding
  • Fulton

Mail Service is also available at all court locations in Indiana.

Frequently Asked Questions

Q: Who performs the service? Is it the court or Tyler?

A: We utilize a third party mailing service.

Q: How long does it take for mail service to deliver?

A: 2-3 business days for Regular/First Class Mail. 4-10 business days for Certified Mail.

Q: What's the difference between the mailing options?

A: Regular/First Class Mail is not tracked. Certified Mail will provide tracking information in the confirmation email and your envelope details. Certified mail tracking can be found through the View Envelope Details when in the Filing History. 

Q: Will a Return/Certificate of Service be filed or provided for me?
A: No. Filers will still be responsible for filing these documents.
 

Q. Is the mailed document file stamped?

A. The document mailed will be the document that was available on the day of mailing. Not all mailed documents will be Filed Stamped.

 

Q. If my envelope is rejected, is mail service still sent? What happens to my fees?

A. Mail service is not sent if your envelope is rejected. In this event, your fees are returned to you along with your filing fees for the rejected envelope.

 

Q. What if the Certified Mail I send has incorrect information?

A. Certified Mail cannot be cancelled, so ensure that you are providing the court with correct mailing information. If you have accidentally provided incorrect mailing information but Certified Mail service has not been performed yet, contact the court immediately to update the mailing information!

 

Q. Who do I contact about the status of my mail service?

A. You must coordinate mail service with the court, especially if you used First Class Mail.