Contact us
Sign in
  1. Odyssey File and Serve Cloud
  2. General
  3. FAQ

FAQ

Follow New articles New articles and comments
  • How To View Envelope Details or Obtain a Receipt
  • Attorney Information Has Changed After Submission
  • Contact Support
  • The Service Section in the Summary Page is Blank
  • Some of the Fields in the Site are Cut Off from View. What Can I Do?
  • ERROR: Website Took Too Long to Load Due to a Proxy or Firewall
  • ERROR 211: ECF Case Type to OFS Case Category Mapping Not Found
  • FAQ: Does eFile Allow for Python Automation?
  • Recommended Payment Account Types / What Payment Methods are Accepted?
  • Disclosure Policy
  • Error 170: Invalid Password
  • I am unsure what my case number is. How can I file into my existing case?
  • Request to Change eFile Account Registration Option
  • I Deleted My Draft. Is There a Way to Restore or Undo This?
  • I Filed in the Wrong Court Location or Into the Wrong Case Number. What Do I Do?
  • What Forms Can I File on the Efile Website?
  • How do I know when I am removed from the Do Not Send list?
  • Training Video: How do I set up Multi-Factor Authentication (MFA) for my eFile account? (YouTube)
  • Are Hot Keys (Shortcut) Available for Navigating the Site?
  • My Filing was accepted. What do I do next?
  • How Do I Confirm My Filing has Been Submitted?
  • Why Was I Charged for a Rejected Efiling?
  • Maintenance and Outage email notifications
  • How can I submit Feedback or Suggestions on the eFile site?
  • Am I able to disable/remove the Support chat bubble on the site?
  • Reconciling Filings with Charges Accrued via Reports
  • How do I contact the court?
  • Can I Get Back To The Old Version Of The Website?
  • ERROR 30: Unknown Filing Codes Are Not Allowed

Products

  • eFile
  • re:Search
  • Guide & File
  • Online Dispute Resolution

Resources

  • Legal Professionals
  • Filers without lawyers

Help centers

  • eFile
  • re:Search
  • Guide & File
  • Online Dispute Resolution
  • eFile and Serve Cloud

Contact

  • Contact us
©2020 Tyler Technologies