Articles in this section

How to Add a Payment Account While Filing

Last updated

IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...

You may be using our older Legacy website. To access those instructions, click here.

 
You must select a payment account even if there are no fees.
To resolve this problem, please select one of the following options:
 
 

FOR MOST STATES

If you click into the Payment Account box and only see the word "Select..":

  • You have not added a Payment Account yet.
  • The Payment Account you added expired.
  • The Payment Account you added is not accepted by the court location you are filing into (Many courts will not accept American Express or Bank Account/eCheck).

Note: If the account is expired, there may be a message underneath the payment account box indicating such.

Note: If the payment account was added successfully but does not appear in the Fees section, save the draft and exit, then resume after clearing the browser cookies/cache.

mceclip0.png

To add a Payment Account, click the + Add Payment Account button located on the left-hand side of the page underneath the Payment Account dropdown box.

mceclip2.png

Enter in an Account Name and select the Account Type by clicking the Create a New dropdown box and selecting an option from the list. 

  • NOTE: A Payment Account name may be any nickname you want to assign to the account so you know which payment account you are using at the time. Each Payment Account should have its own distinct name that is separate and unique from the other Payment Accounts you have on file. We do NOT advise using your own name as the Payment Account name!
  • If choosing Waiver type, click the blue Create Waiver button. Click here to learn more about Waiver Accounts.
  • If choosing Credit Card or Bank Account, click the blue Enter Information. 

mceclip3.png

For Credit Card or Bank Accounts, select the Method of Payment. Enter all required information and then click Continue. If you created a Waiver, scroll down for further instructions.

mceclip7.png

Once the payment information is saved, you will return to the Fees tab to complete the remaining fields highlighted in red.

mceclip4.png

After Fees have been Calculated, click on Summary.

mceclip5.png

At the Summary, review the filing and click Submit.

mceclip6.png

 

 

FOR LOUISIANA

If you have selected the option for Use Existing Payment Account. If you click into the Payment Account box and only see the word "Select..":

  • You have not added a Payment Account yet.
  • The Payment Account you added expired.
  • The Payment Account you added is not accepted by the court location you are filing into (Many courts will not accept American Express or Bank Account/eCheck).

To add a Payment Account, click the circle for Create New Payment Account then press the Add Payment Account button.

mceclip0.png

 

Enter in a Account Name and select the Account Type by clicking the circle to the left of the type. 

  • NOTE: A Payment Account name may be any nickname you want to assign to the account so you know which payment account you are using at the time. Each Payment Account should have its own distinct name that is separate and unique from the other Payment Accounts you have on file. We do NOT advise using your own name as the Payment Account name!
  • If choosing Waiver type, click the blue Create Waiver button. Click here to learn more about Waiver Accounts.
  • If choosing Credit Card or Bank Account, click the blue Enter Information. 

mceclip1.png

For Credit Card or Bank Accounts, select the Method of Payment. Enter all required information and then click Continue. If you created a Waiver, scroll down for further instructions.

mceclip7.png

Once the payment information is saved, you will return to the Fees tab to complete the remaining fields highlighted in red.

mceclip3.png

After Fees have been Calculated, click on Summary.

mceclip4.png

 

At the Summary, review the filing and click Submit.

mceclip13.png