You are required to pick a payment account on the Fee page, even if there is no fee for the filing.
If nothing appears in the Payment Account field, or the box is not responsive, this indicates one of the following:
- A Payment Account has not been added. See Add a Payment Account.
- The account on file is expired. Delete that payment account and add one that is not expired.
- The Payment Account on file is not accepted by the court location you are filing into.
Add a new Payment Account that will be accepted by that court location. (Avoid using eChecks or American Express cards.)
You can determine if the account is expired or not accepted by viewing the notice below the Payment Account dropdown menu in the Fees tab.
Navigate to your account's Payment Accounts page and you can view which Payment Accounts are Expired or not Active by clicking the "Status" filter.
For more information, view: View Unavailable Payment Accounts
- If you are Self Represented or a Filer without an attorney, click here to learn how to add a payment account.
- If you are a Legal Professional or in a Firm account, click here to learn how to add a payment account.