Only applicable to the 2022.7 version of the website. To see the website version, sign out and look at the bottom of the screen to see the website version.
After searching there should be an Actions button directly to the right of the case caption. However, if the case caption has many characters, or if the Actions button is unresponsive, you will have to zoom in or out of the screen to see the Actions button.
On your keyboard, press the CTRL key and + (plus) or - (minus) at the same time to zoom in or out.
You can also use the Zoom controls in the browser to zoom in or out on the page as well. Instructions for accessing the Zoom controls for Mozilla Firefox, Google Chrome, Microsoft Edge, and Apple Safari may be found below.
Mozilla Firefox
Click the three-line button at the top right of the browser, to the far right of the Address Bar to bring up the browser's Settings menu. Please see the illustration below to locate the Zoom controls in Firefox's browser settings.
Google Chrome
Click the three-vertical dot button at the top right of the browser, to the far right of the Address Bar to bring up the browser's Settings menu. Please see the illustration below to locate the Zoom controls in Chrome's browser settings.
Microsoft Edge
Click the three-horizontal dot button at the top right of the browser, to the far right of the Address Bar to bring up the browser's Settings menu. Please see the illustration below to locate the Zoom controls in Edge's browser settings.
Apple Safari
Click the View option at the menu in the top bar to bring up the page/browser view menu. Please see the illustration below to locate the Zoom controls in Safari's View menu.