FAQ: A payment account is required to be added to your eFile account in order to submit filings. Even if the fee for a filing is zero, the site will still ask you to select a payment account in the event the court needs to adjust/capture any fees in processing.
You must submit a filing to the court in order to pay for any court fees the court clerks ask you to pay via the efiling website. If you do not have a filing to submit, you cannot pay for your court fees via our website. Please speak with the court clerks for more information if you do not have a filing to submit.
If an error happens when adding a payment account, click here to learn more.
IF THESE INSTRUCTIONS DON'T MATCH WHAT YOU SEE ON YOUR SCREEN...
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To learn more about how to add a payment account to your Firm's eFile account, please select one of the following options:
FOR MOST STATES
The article below will show you how to add a Payment Account. This article is made for Legal Professionals using a Firm Account.
At the Dashboard, click on the 3 horizontal lines at the top left side of the screen. Click Firm Management and select Payment Accounts.
Note: Only Firm Admins can add new payment accounts.
Right side of the screen, click the +Add Payment Account.
Enter a payment account name, click on the dropdown menu for Credit Card, Bank Account or Waiver, and then click on Enter Information.
- NOTE: A Payment Account name may be any nickname you want to assign to the account so you know which payment account you are using at the time. Each Payment Account should have its own distinct name that is separate and unique from the other Payment Accounts you have on file. We do NOT advise using your own name as the Payment Account name!
Input all information with an *asterisk. Click on continue when all information has been entered.
NOTE: When entering a credit or debit card, enter the number together - do not use spaces or dashes as this will cause an error.
Click on Save Information to confirm the payment account.
To learn more about the different Payment Types available, please select one of the following options:
- Credit/Debit Cards
- Waivers
- Cash or Pay at Counter (This option may not be available in all states.)
- Draw Down Accounts (This option may not be available in all states.)
- eChecks (Not available for all courts.)
- No Payment Required (This option may not be available in all states.)
NOTE: If the payment data you added doesn't appear in the Fees tab of your next draft, try the following troubleshooting steps.
- Save the draft, exit it, then re-enter it.
- Clear your browser's cache and cookies.
- Delete and re-enter the payment method.
CREDIT/DEBIT CARDS
On the screen that appears, type in your account information. After you type in all the required information, click the Continue button in the bottom right corner.
- NOTE: When entering a credit or debit card enter the number together - do not use spaces or dashes as this will cause an error
After you enter your information for eChecks or Credit/Debit Cards, check that the information you entered is correct on the Billing Details screen. Click the blue Save Information button in the bottom right corner.
After you click Save Information, your payment account will be saved on the eFile site.
Input all information with an *asterisk. Click on continue when all information has been entered.
Once the card data is entered, the system will only show you the Payment Account Name, the last four numbers of the Account Number, and the Expiration Date. The bulk of the Account Number is obscured for security reasons, and the Expiration Date is shown to remind you when the Payment Account expires.
- NOTE: When entering a credit or debit card, enter the number together - do not use spaces or dashes as this will cause an error.
WAIVERS
Waivers are issued by the court to specific filers for specific cases or to specifically approved legal professionals (typically those working for the city, county, or municipality) that require them for use on all their filings. Contact the court to see if you are eligible to obtain a Waiver and how to get one before adding one to your available Payment Accounts.
- NOTE: Waivers for those who cannot afford filing fees are called "Pauper's Affidavits" in some states. In others Waivers for government/city/county/municipal agencies are listed under the Payment Account Type "Government Agency Filing".
To add a Waiver account, enter an account name for the waiver (like the case or county it applies to), select Waiver as the Payment Account Type, then select an Account Type (if the account you are adding is a Waiver, a Pauper's Affidavit, or a Government Agency Filing) then click the blue Save button.
CASH -or- PAY AT COUNTER
The Cash or Pay at the Counter options are for filers using the efile website from a court computer or kiosk. Select this option when you are at the court and will be paying for the filing at the counter. Please speak with your court filing clerks for more information prior to adding this option to your Payment Accounts.
DRAW DOWN ACCOUNTS
A draw down account is a pre-paid account you set up with specific court locations to pay for certain filings with.
To set up a draw down account on the Payment Accounts screen, enter a name for the draw down account, select Draw Down as the Payment Account Type, then enter your Account Number. Click the Select Locations button to select which court location or locations your draw down account applies to, or click the Edit Locations button to edit your current selections. Click the blue Create Drawdown button to finalize the account.
eCHECKS
An eCheck is essentially a direct withdrawal from a checking or savings account at a bank or credit union.
On the screen that appears, type in your account information. After you type in all the required information, click the blue Continue button in the bottom right corner.
After you enter your information for eChecks or Credit/Debit Cards, check that the information you entered is correct on the Billing Details screen. Click the blue Save Information button in the bottom right corner.
After you click Save Information, your payment account will be saved on the eFile site.
NO PAYMENT REQUIRED
Some filings require no payment to submit, and some courts are set up to allow filers to select "No Payment Required" as a Payment Type. Simply enter an account name, select "No Payment Required" as the payment type, then click the blue Save Changes button to proceed.
You may receive the error below when adding a payment account:
"There was an error submitting your form. Please check the following:
- Account Type is a required field.
- Account Number is a required field.
- Routing Number is a required field.
- Your current session has timed out, please resubmit your request."
If you see this error, please view this article to resolve the error.
When using a debit or credit card: once the card data is entered, the system will only show you the Payment Account Name, the last four numbers of the Account Number, and the Expiration Date. The bulk of the Account Number is obscured for security reasons, and the Expiration Date is shown to remind you when the Payment Account expires.
NOTE: If the payment data you added doesn't appear in the Fees tab of your next draft, try the following troubleshooting steps.
- Save the draft, exit it, then re-enter it.
- Clear your browser's cache and cookies.
- Delete and re-enter the payment method.
To delete a payment account (including failed attempts to add a payment account or older, outdated payment accounts), please refer to the article below.
FOR LOUISIANA
The article below will show you how to add a Payment Account. This article is made for Legal Professionals using a Firm Account.
At the Dashboard, click on the 3 horizontal lines at the top left side of the screen. Click Firm Payment Accounts (can also be Agency Payment Accounts).
Note: Only Firm Admins can add new payment accounts.
Right side of the screen, click the +ADD ACCOUNT.
Enter a payment account name, click on the circle for Credit Card or Waiver, and then click on Enter Information.
- NOTE: A Payment Account name may be any nickname you want to assign to the account so you know which payment account you are using at the time. Each Payment Account should have its own distinct name that is separate and unique from the other Payment Accounts you have on file. We do NOT advise using your own name as the Payment Account name!
Input all information with an *asterisk. NOTE: When entering a credit or debit card enter the number together - do not use spaces or dashes as this will cause an error. If adding an eCheck enter the name of a signer on the account rather than the business name.
Click on continue when all information has been entered.
Click on Save Information to confirm the payment account.
NOTE: If the payment data you added doesn't appear in the Fees tab of your next draft, try the following troubleshooting steps.
- Save the draft, exit it, then re-enter it.
- Clear your browser's cache and cookies.
- Delete and re-enter the payment method.
You may receive the error below when adding a payment account:
"There was an error submitting your form. Please check the following:
- Account Type is a required field.
- Account Number is a required field.
- Routing Number is a required field.
- Your current session has timed out, please resubmit your request."
If you see this error, please view this article to resolve the error.
When using a debit or credit card: once the card data is entered, the system will only show you the Payment Account Name, the last four numbers of the Account Number, and the Expiration Date. The bulk of the Account Number is obscured for security reasons, and the Expiration Date is shown to remind you when the Payment Account expires.