FAQ: A payment account is required to be added to your eFile account in order to submit filings. Even if the fee for a filing is zero, the site will still ask you to select a payment account in the event the court needs to adjust/capture any fees in processing.
The article below will show you how to add a Payment Account. This article is made for Legal Professionals using a Firm Account.
At the Dashboard, click on the 3 horizontal lines at the top left side of the screen. Click Firm Management and select Payment Accounts.
Note: Only Firm Admins can add new payment accounts.
Right side of the screen, click the +Add Payment Account.
Enter a payment account name, click on the drop down menu for Credit Card, Bank Account or Waiver, and then click on Enter Information.
Input all information with an *asterisk. Click on continue when all information has been entered.
NOTE: When entering a credit or debit card, enter the number together - do not use spaces or dashes as this will cause an error.
Click on Save Information to confirm the payment account.
To delete a payment account (including failed attempts to add a payment account or older, outdated payment accounts), please refer to the article below.