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The Filing has Been Rejected, What Do I Do Next?

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If your filing has been rejected, use the Copy Envelope option. Copy Envelope can be found in the Filing History section of the eFile site, or under My Interviews of the Guide & File site (will show as Start a Copy).

Copy Envelope makes a copy of the rejected envelope that you can edit to fix the issues listed in the rejection comments. 

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Scroll down this article and Click the links below based on the version of the website you were using.

 

Click here for instructions if using the Cloud website. This is the newest version of the E-File & Serve website and will contain "tylertech.cloud" in the web address.

 

Click here for instructions if using the HTML5 website. This version of the website will show "OfsWeb" in the web address.

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Click here for instruction if using the Guide & File interview website. This version of the website will show "SRL" in the web address. This site has interviews for some case types; it will require you to answer questions to produce forms before you can eFile.

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