If you are in the Filing History, clicked on the View Details icon directly to the right of your envelope and receive an error in red at the top right. It is likely this envelope was submitted through an older version of the eFiling website.
You can return to the older version of the eFiling website by signing out of the new website. Click on the email listed at the top right and select Sign Out.
In the Welcome message on the Landing page will be a link to the older version of the website.
To view an envelope details in the old eFile website, click here to learn how.