How Do I Mark Emails as Being from a Safe Sender?

Never received an email notification? It is possible that you need to mark the eFile email as being from a safe sender or "safelisting" an email.

Sometimes when emails are sent, they get stopped at the receiving e-mail server because the e-mail may not be recognized or thought to be possible spam or junk. In order to prevent e-mails from being stopped from delivery, placing an email address on the safe sender may be necessary. Marking email as being from a safe sender tells the email server that an email address is safe for delivery. You will need to add the email address in regards to your state below.

For more information on this process, please visit: https://www.whatcounts.com/resources/checklists/how-to-safelist-emails/

If safelisting is not performed with your email server, it is possible after many bounced back attempts of delivery that the email will be placed on a no send list (also called Suppression list). Click here to learn more about this Suppression list.

 

For Gmail users: Service notifications will be undeliverable if you have Vacation Mode activated. Turn Vacation Mode off to receive service notifications by email again. Click here to learn more about Gmail's Vacation Mode.

Please Note: Some email filters such as Mimecast can prevent emails from reaching your Inbox if they do not come from a safe sender.

Use the bar on the right to scroll down the list of states.

State	Email Address
California	[e-mail]
Georgia	[e-mail]
Idaho	[e-mail]
Illinois	[e-mail]
Indiana	[e-mail]
Louisiana	[e-mail]
Maine	[e-mail]
Maryland	[e-mail]
Massachusetts	[e-mail]
Minnesota	[e-mail]
Nevada	[e-mail]
New Hampshire	[e-mail]
New Mexico	[e-mail]
North Carolina	[e-mail]
North Dakota	[e-mail]
Ohio	[e-mail]
Oregon	[e-mail]
Pennsylvania	[e-mail]
Rhode Island	[e-mail]
South Dakota	[e-mail]
Tennessee	[e-mail]
Texas	[e-mail]
Tribal Courts	[e-mail]
Vermont	[e-mail]
Virginia	[e-mail]
Washington	[e-mail]
Washington D.C.	[e-mail]