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  1. Odyssey File and Serve Cloud
  2. eFiling Basics
  3. Compatibility, Errors and Troubleshooting

Articles in this section

  • Failure Reason(s): 228 - The following error occurred during GetFeesCalculation: [228] Service is not allowed.
  • I am unable to proceed past the Parties page of my Existing Case draft due to missing party/attorney information. What do I do?
  • I am unable to save changes. A message appears under Description showing the words "is invalid". How do I fix this?
  • 527 - The following error occurred during GetFeesCalculation: [527] Person Death Date for party type is not allowed.
  • I do not see the court location I want to file into in the Location options. What do I do?
  • The following error occurred during GetFeesCalculation: [146] Please enter courtesy copies email addresses in the standard email address format (ex. name@domain.com), separated by a comma for each additional email address.
  • The Filing was accepted but Accepted notifications were not sent out
  • The following error occurred during ReviewFiling: [218] Party already has a specified attorney assigned.
  • An error occurred calculating fees: Failure Reason(s): 230 - The following error occurred during GetFeesCalculation: [230] Invalid USA zipcode
  • Error when adding an eCheck: "Unable to find any PaymentAccountType matching the following type: BankAccount"
  • See all 41 articles...

Supported Web Browsers

Last updated December 22, 2020 15:30

The Odyssey File and Serve website is compatible with the most recent version of the following web browsers:

 

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  • Mozilla Firefox - Download the latest version here

 

  • Google Chrome - Download the latest version here

 

  • Microsoft Edge - Download the latest version here

 

  • Safari - Download the latest version here

 

 

 

 

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