Clicking the Reset Password link at the sign in page is the easiest way to access your eFile account if your password does not work.
You may also see an "I Forgot My Password" button underneath the Sign In button on the landing page as well, which can be accessed to reset the password for an eFile account.
If you are locked out of your account because the password was entered incorrectly too many times, you may use the Reset Password link on the sign-in page. This same step can be followed if you forgot your password. Once you reset your password, that will unlock your account and you will be able to sign back into your account.
* You can use the same password as you had used before.
Still having trouble signing in? Check the following:
- Please verify you are on the correct web address by going to www.filenow.me clicking on efile and serve and then your state.
- Check to make sure the CAPS lock is not turned on. Passwords are case sensitive.
- Do not use your browser AutoFill. The AutoFill can enter in the wrong password. Type in your password.