Clicking the Reset Password link at the sign in page is the easiest way to access your eFile account if your password does not work.
If you are locked out of your account because the password was entered incorrectly too many times, you may use the Reset Password link on the sign-in page. This same step can be followed if you forgot your password. Once you reset your password, that will unlock your account and you will be able to sign back into your account.
* You can use the same password as you had used before.