If you are encountering this error, it is because the quantity or multiplier for the additional service in your filing is incorrect.
To correct this, select one of the following options and follow the steps provided:
FOR MOST STATES
Go to the "Filings" section by clicking on "Filings" at the top of the page.
Select the pencil icon next to the filing that includes the additional services and go to the "Additional Services" tab.
Update the quantity and enter the correct quantity for the service you are paying for. For example, if you only need to pay this fee once, enter the number.
Make sure to press the blue button at the bottom right to save your changes.
FOR LOUISIANA
Go to the "Filings" section by clicking on "Filings" at the top of the page.
Select the "Optional Services" tab.
Update the multiplier and enter the correct quantity for the service you are paying for. For example, if you only need to pay this fee once, enter the number 1.
Once you add your quantity, you will scroll down and select to proceed onto the next section.