Sometimes, a Pro Se filer has legal questions that they need to have answered in order to complete their filings, whether they need assistance filling out their legal forms or they need help selecting Case Types, Case Categories, or Filing Codes within the Odyssey File & Serve system.
Unfortunately, Tyler Technologies cannot answer these questions. Tyler Technologies is a software company; our technical support representatives are not trained legal professionals and are not authorized to answer legal questions or to provide legal advice.
The first place a filer would turn to would be the local court they are filing their cases into. While this would be ideal, some courts have specific rules in place that prevent their filing clerks from answering such questions, either, as many filing clerks are also not trained legal professionals.
Instead, filers should contact their local legal aid office or law library, who would be better able to answer their legal questions.