Assume you once added yourself to the Service Contacts list on a case, then later removed your Service Contact data after your involvement with the case was done. Yet, you are still receiving unwanted eservice notifications whenever other parties file into the case.
If you are still receiving eservice notifications for cases you have removed your Service Contact on, first check the Service Contacts list to ensure that you aren't listed as an Administrative Contact or a Courtesy Contact on one of the other Service Contacts.
For more information on Administrative or Courtesy Contacts:
- How To Add an Administrative Copy Email to a Service Contact
- How To Remove or Change an Administrative Copy Email to a Service Contact
- What Are Courtesy Copies? Where Can I Add Them to My Filing?
If your email address doesn't appear as an Administrative or Courtesy Contact on the case, try filing into the case to see if your contact information still appears in the Service Contact information.
If your contact information is still not visible in the case's Service Contacts, you can check the case's Service Contact history to see when that contact information was attached, but also to see if there is a record of the contact information being detached.
For more information about how to view the Service Contact History:
- Is There a Way to See When a Service Contact Email was Added or Removed from a Case Service Contact List?
If none of the above methods help, please contact us for assistance by calling us at 1-800-297-5377 Monday to Friday from 7:00 AM to 7:00 PM Central Time or by emailing us at email@example.com. Please have the following information ready so we can better assist you in resolving this issue:
- Your Name:
Your Service Contact Email Address:
- Case Number:
If you contact us via email, please include a screenshot of or a forward of an email notification you received for the case that includes the email notification's Subject line, the sender's email address, and the recipient's email address.