2023+ How Can I View the Service Contacts on a Case? – Odyssey File and Serve Cloud

In order to view the Service Contacts list associated with a particular case, you will need to do the following:

1. At the Dashboard, click on Search Cases at the bottom of the Case Search box.

Step 1.png

2. In the Case Search box, select the Location and enter in the Case Number. Click Search.

Step 2.png

3. Click the Actions button to the right of the case number, then select View Service contacts from the dropdown menu.

Step 3.png

4. The Service Contact(s) name and email are now displayed.

Step 4.png

To learn how to add a Service Contact email to an existing case, click here.
To learn how to remove a service contact email from an existing case, click here.