Follow the instructions below on how to add a Administrative Copy email to a Service Contact. Anytime this service contact gets e-served on a specific case, the Administrative Copy will also receive the service notification email.
Click on the button with three horizontal lines at the top left corner of the screen and click on Service Contacts (or Firm Service Contacts) in the drop down menu.
Locate the contact's name and email, the click on the corresponding Pencil (Edit) Icon on the right.
Enter in a email in the Administrative Email(s) input field and then click the blue Save button at the lower left corner.
Note: You may enter multiple email addresses in the Administrative Copy field. Simply separate the email addresses with a comma. Do not use any spaces or other characters to separate the emails.
Note: Administrative copies are not tracked by the system like Service Contacts.
To learn more about Service Contacts, click here to a list of help articles.