When viewing your eservice details in your Filing History, you should see the following information in the Service section: the Service Contact you served; the Service Method used; the Email of the individual you served the documents to; when eservice was Served; and when the document served was Opened. See the illustration below for an example.
While the Served date refers to the date and time eservice was sent, the Opened date refers to when the individual you sent eservice to opened the email notification they received from the system and clicked the Download Document link in the email, as shown below.
For the Opened field in the eservice details to register a date and time, the individual receiving the Notification of Service MUST click the Download Document link in the email notification.
For more information on eservice, please refer to the links below.