The account email that is used to sign into the eFile site has the ability to turn on or turn off certain email notifications.
Sign in to the website, at the top right, click on the circular icon containing the user's initials. Then click PROFILE.
Select the Email Notifications tab on the left side of the screen.
It is recommended to have all notifications checked. As a user, you do have the ability to uncheck certain notifications and Save the Changes.